Privacy Policy

Privacy Policy

Northwest Datacom understands that privacy online is important to users of the Northwest Datacom website (the “Site”), especially when conducting business. This Privacy Policy governs our practices with respect to both those users who visit the Site without transacting business (“Visitors”) and those users who register to transact business on the Site and make use of the various services offered by Northwest Datacom (collectively, the “Services”) (“Customers”).

What is “Personally Identifiable Information”?

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

Northwest Datacom may collect basic user profile information from all of our Visitors and Customers Northwest Datacom also may collect the following additional information from our Customers: names, addresses, phone numbers, and email addresses of Customers, the nature and size of the business, and the nature of the service the Customer intends to purchase.

What organizations are collecting the information?

In addition to Northwest Datacom’s direct collection of information, third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect information from Visitors and Customers. Northwest Datacom does not control how these third parties use such information, but does ask them to disclose how they use personal information provided to them from Visitors and Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does Northwest Datacom use the information?

Northwest Datacom uses Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. Northwest Datacom may email Visitors and Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. Northwest Datacom may use Personally Identifiable Information to contact Visitors and Customers in response to specific inquiries, or to provide requested information. Northwest Datacom also uses Personally Identifiable Information to maintain accounts and provide and repair the Services. As a provider of Voice over Internet Protocol services, Northwest Datacom relies on Customers to keep their service addresses current when they change locations, as Northwest Datacom may need to utilize such information in the event of an emergency.

With whom may the information may be shared?

Personally Identifiable Information about Customers may be shared with other Customers who wish to evaluate potential services with other Customers. Northwest Datacom may share aggregated information about Visitors, including the demographics of Visitors and Customers, with our affiliated agencies and

third-party vendors. Northwest Datacom also offers the opportunity to “opt out” of receiving information or being contacted by Northwest Datacom or by any agency acting on its behalf.

How is the information stored?

Personally Identifiable Information collected by Northwest Datacom is securely stored and is not accessible to third parties or employees of Northwest Datacom except for use as indicated above.

What choices are available regarding collection, use, and distribution of the information?

Visitors and Customers may opt out of receiving unsolicited information from or being contacted by Northwest Datacom and/or its vendors and affiliated agencies by responding to emails as instructed, or by contacting us at 2070 W Broadway St, Suite C Idaho Falls, ID 83402.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. Northwest Datacom uses Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Customers. For example, if a Customer is logged on and the Site is unused for more than 10 minutes, Northwest Datacom can automatically log the Customer off.

How does Northwest Datacom use login information?

Northwest Datacom uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What third parties have access to information from Visitors and/or Customers on the Site?

Northwest Datacom has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis for evaluating Customers’ eligibility for Services. This Privacy Policy does not cover such vendors’ collection or use of Personally Identifiable Information. Northwest Datacom will disclose Personally Identifiable Information to third parties in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. Northwest Datacom will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of Visitors and Customers.

How does the Site keep the information secure?

All of Northwest Datacom’s employees are familiar with its security policy and practices. The Personally Identifiable Information of our Visitors and Customers is password-protected and only accessible by a limited number of qualified employees. Northwest Datacom audits its security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While Northwest Datacom takes commercially reasonable measures to maintain a secure Site, electronic communications and databases are subject to errors, tampering and break-ins, and Northwest Datacom cannot guarantee or warrant that such events will not take place. Northwest Datacom will not be liable to Visitors or Customers for any such occurrences.

What does Northwest Datacom do if there is an unauthorized disclosure of information or a security breach? Despite Northwest Datacom’s best efforts to protect Personally Identifiable Information, no program is 100% secure and Northwest Datacom cannot guarantee its safeguards will prevent every unauthorized access, use, or disclosure of personal information. A number of other laws may require Northwest Datacom to notify individuals or state agencies of certain kinds of unauthorized disclosures. Northwest Datacom will examine all applicable laws and comply with any disclosure requirements. If you think information about you or others has been disclosed without proper authorization, please contact Northwest Datacom.

How can Visitors correct any inaccuracies in information?

Visitors and Customers may contact Northwest Datacom to update Personally Identifiable Information about them or to correct any inaccuracies by emailing Northwest Datacom at

Can a Visitor delete or deactivate information collected by the Site?

Northwest Datacom provides Visitors and Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and Northwest Datacom will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

Northwest Datacom will let Visitors and Customers know about changes to this Privacy Policy by posting such changes on the Site. Visitors and Customers will be deemed to have notice of changes to the Privacy Policy upon Northwest Datacom’s posting of an updated policy on the Site. However, if Northwest Datacom is changing this Privacy Policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Customer has previously requested not be disclosed, we will contact such Visitor or Customer to allow such Visitor or Customer to prevent such disclosure.


The Site contains links to other third-party websites, not affiliated with Northwest Datacom. Please note that when you click on one of these links, you are moving to another website. Northwest Datacom encourages you to read any applicable privacy statements of these linked sites, as their privacy policies may differ from this Privacy Policy.